Privacy Policy

Privacy Policy

Last Updated: 05/02/2025

Welcome to ETS Smart Home Jordan ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, https://www.ets-jo.net or use our services.

1. Information We Collect

We collect the following types of information:

A. Personal Information

When you contact us, request a quote, or sign up for services, we may collect:

• Full Name

• Email Address

• Phone Number

• Home/Business Address (if provided for installation services)

B. Non-Personal Information

When you visit our website, we may collect:

• IP Address

• Browser Type & Version

• Pages Visited & Interaction Data

• Cookies & Tracking Technologies (See Section 5)

2. How We Use Your Information

We use the collected information to

Provide & Improve Our Services – Deliver smart home and security solutions.

Customer Support – Respond to inquiries and service requests.

Marketing & Communication – Send promotions, updates, and newsletters (you can opt out anytime).

Website Analytics – Enhance user experience and website performance.

Legal Compliance – Meet regulatory and legal requirements.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:
✔ Service Providers & Partners – Trusted third parties who assist in delivering our services (e.g., payment processors, installation technicians).
✔ Legal & Regulatory Authorities – If required by law or to protect our legal rights.
✔ Business Transfers – If ETS Smart Home Jordan merges, sells, or transfers operations.

4. Data Security & Protection

We implement industry-standard security measures to protect your personal data, including:
Encryption & Secure Servers to store sensitive information.
Restricted Access to personal data, only for authorized staff.
Regular Security Audits to prevent data breaches.

However, no method of online transmission is 100% secure, so we encourage users to take precautions.

5. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to enhance your browsing experience.

A. What Are Cookies?

Cookies are small files stored on your device that help us analyze web traffic and improve our services.

B. Types of Cookies We Use

• Essential Cookies – Required for website functionality.

• Analytics Cookies – Help track website traffic and usage.

• Marketing Cookies – Used for advertising and remarketing.

You can control or disable cookies through your browser settings.

6. Your Privacy Rights

You have the following rights regarding your personal data:

✔ Access & Correction – Request a copy of your data or update incorrect information.
✔ Data Deletion – Ask us to delete your personal data (subject to legal obligations).
✔ Opt-Out of Marketing – Unsubscribe from promotional emails anytime.

To exercise your rights, contact us at: support@ets-jo.net

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies before providing any information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

For questions about this Privacy Policy, contact us at:

Email: support@ets-jo.net
Phone:+962797864812
Address:Amman, Jordan